If it cannot help, please download > double click to run this tool on the problem PC> click 'Save report to Desktop' > find db_info_YYYYMMDD.zip on your desktop > send us the zip file to us via email address We will see if we can help further then.īTW: when you contact us, please inform us it's about a sound problem. On the Update Driver Warning box, click 'Yes' (install the driver). In the list of devices, click 'High Definition Audio'. Step 3: This time, though, instead of letting. Put a check in the box 'Show compatible hardware' if not already checked. Step 2: Right-click the driver and choose Update Driver. So I am going to attach the zip file in this post to hopefully speed things up.įor the problem, please try the solutions provided in to see if it can help you fix the problem. Step 1: Open the Device Manager again and find your audio driver as if you were updating it. It processes audio from your speakers, headphones. The headphones work as I tested them with another device. The Intel High Definition Audio driver is software that allows your computer to play and encode audio content. I have also tried the headphone jacks at the back of my PC as well but nothing happens when I plug them in there as well. This is a known issue, and MSFT has no plans to fix it. My audio works through the TV speakers(connected via HDMI) works, but when I plug in the headphones, nothing happens. There are no drivers available for this device under Hyper-V. I reset windows as well as performing a clean install but no luck. I ran it and while it said it fixed it, nothing actually append. Press the Win + R keys to open the Run dialog box, and then type services.msc into the box and hit Enter. Now, follow the steps below to check the Windows Audio service. After installing and rebooting, the error code was still present so I looked around and found the fixing tool in driver booster. One of the common reasons for the High Definition Audio device code 10 is the disabled Windows audio service. Everything else, such as the camera, seems to work fine (except for an issue where I get a BSOD. The troubleshooter will scan the system for audio issues and recommend fixes accordingly. Audio driver not working Hello, After installing Windows 10 20H2 on my Mid-2012 15' MacBook Pro, I still can't get the audio (speakers and microphone) working, even after trying to install the version 6.1 and 6.2 support software. Click on Additional Troubleshooters Select Playing Audio. Open the Troubleshoot tab from the left panel. I was using your program to try install new drivers for the high definition audio controller. Run Windows audio troubleshooter Press the Windows key + I.
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